Water
Stop the source if you can. Shut off the main. Don't walk under wet ceilings. Call us.
What to do right now
Mold
Don't scrub it or run fans over it. Stay out of the area. Call us.
Fire
Stay out until cleared. Don't wipe soot. Call us.
What happens when you call
- 1
Your call is answered, 24/7.
- 2
We take your address and what happened.
- 3
For a water emergency, a crew is dispatched within 1 hour. Mold and fire work is booked, and we try for the same day.
- 4
We assess, explain what we found, and give you a written plan.
- 5
We start work and document everything with photos and moisture readings.
Our promises
Water emergency? Dispatched within 1 hour.
Emergency water mitigation and tarping, day, night, weekend or holiday. Mold and fire work: we aim to schedule the same day.
Every call answered, 24/7.
Two contacts who know your job.
A project manager handles your claim. A lead technician runs the work on site.
We bill your insurance directly.
Financing, so you can skip the claim.
Multiple lending options. Prequalify with a soft credit check that does not affect your credit score.1 Financing options and important terms
Neighborly Done Right Promise.
If a job is not done right, we will make it right. Tell us within 15 days of completion. Terms
1 Subject to credit approval. Financing is provided by third-party lenders.
Call (904) 862-7522. Every call answered, 24/7.
Call (904) 862-7522 NowRecent work near Nocatee
No photos from a job in Nocatee yet. These are from our nearest recent jobs; each caption gives the real place and month.
About the area
About Nocatee
Nocatee is a large master-planned community in northern St. Johns County, between Ponte Vedra Beach and the Intracoastal Waterway. It was approved in 2001, its first family moved in during April 2007, and its villages have been built in stages ever since, with much of its land set aside as preserve. Homes here range from the first villages to ones finished in the last year or two.
Local facts
- Nocatee was approved in 2001; its first residents moved in on April 4, 2007. Source: Ponte Vedra Recorder: Nocatee's first family
- The Nocatee Parkway, built by developer The PARC Group, was completed in 2007. Source: Ponte Vedra Recorder: Nocatee's first family
- The original plan called for about 14,200 single-family and multi-family homes plus retail and office space. Source: Jax Daily Record: Ponte Vedra Council hears about Nocatee (2006)
- Villages are tied together by greenways and trails around the Nocatee Town Center. Source: The Jaxson: Exploring Nocatee
Serving Nocatee, ZIP 32081
Neighborhoods we serve
- The Outlook at Twenty Mile
- Coastal Oaks
- Crosswater
- Twenty Mile
- Del Webb Nocatee
- Seabrook Village
- West End at Town Center
Field note from Rick
After a heavy afternoon storm in Crosswater, water collected along a back patio door and dampened the baseboards inside. The first priority was determining where the water entered, photographing the affected areas, and checking the nearby walls and flooring for trapped moisture. That distinction matters for insurance: rain entering through a building opening and rising surface water can fall under different coverage rules.
Property damage considerations in Nocatee
From established Coastal Oaks and Twenty Mile to newer Seabrook and attached homes near Town Center, Nocatee has different builders, floor plans and drainage settings. After a leak, stop the source if safe and check for moisture beyond the visible stain. Before a loss, pay attention to appliance connections, A/C drains, exterior openings and grading around your particular home.
98.3%built in 2000 or later
91.4%single-unit housing
Not all Nocatee homes are the same age
Nocatee's development spans older phases such as Coastal Oaks and Twenty Mile and newer Seabrook neighborhoods. Locate your main water shutoff, check washer and water-heater connections, and keep builder and repair records. In West End townhomes or villas, notify the neighboring owner or association promptly if a leak may reach shared walls; responsibility depends on the governing documents.
Open-plan finish damage
A refrigerator, dishwasher or laundry leak may travel beneath continuous flooring and kitchen cabinets before water becomes visible. Stop the source if safe, photograph affected rooms and arrange moisture mapping, including baseboards and adjoining spaces. Drying versus removal depends on water quality, how long materials were wet and the actual floor assembly.
Condensate and attic moisture
Maintain A/C condensate drains, pans and safety switches; investigate wet mechanical closets, ceiling stains or persistent indoor humidity. After wind-driven rain, also inspect window and sliding-door edges, stucco or siding transitions, and attic ceilings for dampness. Have the HVAC or exterior leak source corrected before repainting or closing wet walls.
Low areas require parcel checks
Nocatee includes engineered stormwater ponds, preserved natural areas and lots with varying grades. Keep yard drainage paths and visible inlets clear of debris, and report blocked common-area drains to the responsible association or maintenance authority. After prolonged rain, investigate standing water near doors or foundations; use address-specific flood maps rather than assuming any village is flood-free.
Housing figures: ACS 2020-24, Census ZCTA 32081. Conditions vary by builder, construction phase, lot grading and installed systems. Pond proximity does not establish flood risk, and a stain does not by itself confirm mold. Flood exposure and insurance coverage require property- and policy-specific review. Check FEMA flood maps by address.
Suspect moisture? Call (904) 862-7522Our services in Nocatee
Recent job in Jacksonville, June 2023.
Water damage restoration
A crew is dispatched within 1 hour. No charge for the inspection when the job goes through your insurance claim.
Water damage restoration
Recent mold job in southeast Jacksonville, October 2026.
Mold removal and remediation
We aim to schedule the same day. Written estimate before work starts. Florida licensed mold remediator, license MRSR4584.
Mold removal and remediation
Recent fire job in Jacksonville, May 2026.
Fire and smoke damage restoration
Emergency tarping and board-up: crew dispatched within 1 hour. We bill your insurance directly.
Fire and smoke damage restorationHow we run your job
No surprise invoice.
You get a copy of our initial estimate, and you are copied on everything we send your adjuster.
Two contacts and the owner.
A project manager handles your claim. A lead technician is your contact for the work on site. If you are not happy with the work or the communication, call the main line and ask for the owner.
Documentation that supports your claim.
Photos, moisture readings and job notes are logged from the first visit, so the full scope of the loss is on record. You are copied on the completion documents we send your carrier: the photo report, the moisture logs and the final detailed invoice.
Pay over time. Skip the claim if you want to. Multiple lending options, with prequalification that does not affect your credit score.1 See financing options and important terms
1 Subject to credit approval. Financing is provided by third-party lenders.
- Florida Licensed Mold Remediator, license MRSR4584
- IICRC Certified Firm
- BBB Accredited Business, A+
- Neighborly Done Right Promise
- Member, St. Johns County Chamber of Commerce
Questions about restoration in Nocatee
My house is in Nocatee and it's not in a high-risk flood zone. Do I still need to worry about storm water getting in?
Yes. A lower-risk flood designation doesn't mean water can't reach the house. Around Nocatee, a hard summer downpour can overwhelm local drainage or send water toward low door thresholds. Check where the water entered, photograph it, and stop further damage safely. Ask your insurer whether you need separate flood coverage.
How fast do you respond in Nocatee?
For a water emergency, Rainbow Restoration of Deerwood dispatches a crew to Nocatee within 1 hour of your call, at any hour, every day of the year. Mold and fire work is booked at a time that suits you, and we try for the same day. You get a written plan before work starts.
Do you work with my insurance?
Yes. We bill your carrier directly. We give your adjuster the photos, moisture readings and itemized estimate the claim needs, and we explain our scope and invoice to you line by line. Your carrier decides what is covered. If you would rather not file a claim, financing is available.
What does it cost?
It depends on the size of the affected area, the materials and the cause. You get a written estimate before work starts. If insurance applies, we bill your carrier directly. Financing is available if you would rather not file a claim.
Is the inspection free?
There is no charge for the inspection when the job goes through your insurance claim with Rainbow Restoration of Deerwood. For mold, there is also no charge when you already have a report from an independent mold assessor. We don't inspect old water damage that has already dried.
Will the final invoice surprise me?
It should not. You get a copy of our initial estimate, and you are copied on everything Rainbow Restoration of Deerwood sends your adjuster. If anything could mean an out-of-pocket cost because of a coverage question, we tell you right away. You also get the completion documents: photo report, moisture logs and final detailed invoice.
Can I avoid filing a claim?
Yes. You can pay directly and finance the work instead. Rainbow Restoration of Deerwood offers multiple lending options, including promotional and longer-term loans, subject to credit approval. Prequalifying is a soft credit check and does not affect your credit score. Ask when you call and we will lay out both routes.
Do you answer calls 24/7?
Yes. Every call to Rainbow Restoration of Deerwood is answered, 24 hours a day, every day of the year. We take your address and what happened. For a water emergency, a crew is dispatched within 1 hour.
Do you serve The Outlook at Twenty Mile and the other communities in Nocatee?
Yes. Rainbow Restoration of Deerwood serves The Outlook at Twenty Mile, Coastal Oaks, Crosswater, Twenty Mile, Del Webb Nocatee, Seabrook Village and West End at Town Center in Nocatee. Every call is answered, 24/7, and for a water emergency a crew is dispatched within 1 hour.
Rather have us call you?
The owner
Rick Makanji
Locally owned by Rick Makanji. If you are not happy with the work or the communication, you can go straight to the owner at any time.
Call the main line and ask for Rick.
Our service vans